14
Aug
Bosch Power Tools India, in partnership with Concentrix, has inaugurated a new User & Customer Care (UCC) Centre in Kolkata, strengthening the power tools maker’s focus on customer experience and digital support capabilities. The new centre is designed to provide faster, seamless and consistent customer support through advanced digital capabilities and artificial intelligence-driven solutions. The partnership brings together Bosch’s market presence and Concentrix’s customer experience expertise to strengthen channel relationships, identify new growth opportunities and deliver measurable business outcomes. Sanmay Dasgupta, Regional President, Bosch Power Tools India & SAARC, said the centre represents an investment in the future of customer…
