11
Jul
WhatsApp has announced the launch of Meta Business Agent, an artificial intelligence-powered solution designed to help businesses engage with customers and manage operations round the clock, at the third edition of its annual Business Summit in Mumbai. The company also introduced the Meta Business Agent Platform for large enterprises, enabling them to build, customise and deploy AI-powered business agents at scale.Meta Business Agent is designed to deliver faster and more personalised customer experiences by answering business-specific queries, recommending products, booking appointments, qualifying leads, escalating conversations to human support when required and helping businesses close sales. The AI tool also provides…
