27
Jan
Air India has launched its groundbreaking AI-powered eZ Booking feature, promising a faster and more intuitive reservation experience for Maharaja Club loyalty program members. The feature, available on Air India’s website, eliminates complex navigation, allowing users to book tickets effortlessly by speaking or typing their travel needs. The innovative eZ Booking employs ‘Agentic AI,’ mimicking human travel agents by understanding natural language inputs and generating customized itineraries. Users can modify or finalize their plans with minimal commands, making the process seamless. “eZ Booking showcases our commitment to enhancing customer experience with intelligent digital solutions,” said Dr. Satya Ramaswamy, Chief Digital…