TCS, Google Cloud Partner to Accelerate AI Adoption Across Consumer Industries

Tata Consultancy Services (TCS) has launched a Gemini Experience Centre (GEC) in Kolkata in collaboration with Google Cloud to showcase artificial intelligence-led innovations for consumer-focused businesses. The new facility is part of TCS’s global initiative to establish industry-focused AI innovation hubs.

The Consumer Business Group (CBG) Gemini Experience Centre is the third such facility launched by TCS in India, following centres in Chennai and Bengaluru. The company plans to establish 10 Gemini Experience Centres worldwide by the end of 2026, including four in India.

The Kolkata centre will enable enterprises in sectors such as retail, consumer packaged goods, and travel, tourism and hospitality to co-create, test, and scale AI-powered solutions. The facility will feature agentic AI solutions designed for store operations, supply chain management, omni-channel retail, and customer service through interactive demonstrations and collaborative workshops.

TCS said it has developed more than 3,000 industry-specific and context-aware AI agents using Gemini Enterprise technology. These solutions are aimed at helping businesses improve efficiency, enhance customer experiences, and accelerate digital transformation.

Google Cloud Director of Partnerships (India) Shivir Chordia said the centre would support the wider adoption of agentic AI by enabling companies to develop and scale advanced AI solutions. TCS Consumer Business Group CTO Murali Ramanathan said the initiative reflects the company’s commitment to helping enterprises move beyond AI experimentation and adopt AI at a larger operational scale through collaboration with Google Cloud.