21
Mar
The CEEW study found that 30% of prepaid users of smart meters recharged more than once a month, with the highest share in Uttar Pradesh (38%). Consumers reported co-benefits such as a greater sense of control over electricity expenses, a drop in electricity theft, and improved power supply. However, the study highlighted challenges faced by consumers, such as 70% would like to continue receiving paper bills, only half of consumers were aware of smart meter mobile apps, and 45% used them. 12% of consumers reported that paying bills had become difficult due to fear of disconnection, cash flow issues, and…
