18
Feb
Bird Academy has partnered with the Sikkim Bio-Diversity Conservation & Forest Management Project, Department of Forests and Environment, Government of Sikkim to impart training and skills to 26 dynamic team members at the official Interpretation Centres (IC) in Sikkim, in the field of customer service, administrative duties, grooming & etiquette, communication and customer service. The objective of this specialised training program was to provide knowledge, build confidence and a deeper understanding of their responsibilities, which will further enhance their customer service skills. The importance of soft skills in today’s fast evolving world was also recognised by the Government of Sikkim…