04
Sep
The Central government has directed all telecom operators in Sikkim to make the Nepali language mandatory across customer services and digital platforms. The order, issued by the Department of Telecommunications (DoT) under the Ministry of Communications, was circulated on September 2 and requires compliance within 30 days. According to the notification, signed by Assistant Wireless Advisor (Licensing Policy) Rakesh Yadav, telecom service providers, internet companies, and virtual network operators must integrate Nepali into customer care operations, SMS alerts, and interactive voice response systems (IVRS). The initiative aims to ensure that subscribers across Sikkim can access telecom services in their mother…
