09
Nov
The central government has asked all travel agencies to process pending consumer refunds from the Covid lockdown period by the third week of this month or face legal action. The deadline was fixed by the Central Consumer Protection Authority in a meeting chaired by Consumer Affairs Secretary Rohit Kumar Singh on November 8.The meeting led to the CCPA issuing refund notices to six online travel platforms - EaseMyTrip, Yatra, MakeMyTrip, HappyEasyGo, ClearTrip and Ixigo - and five travel agencies: Thomas Cook, Veena World, Keshari Tours, Neem Holidays and Mango Holidays. While Ixigo and Thomas Cook have cleared all their refunds,…
