Bajaj Life Insurance has introduced an expedited claims settlement mechanism for policyholders affected by the Assam floods, reflecting the growing emphasis on operational resilience and rapid financial assistance by insurers during climate-related disasters. The company has established a dedicated claims settlement desk and simplified documentation requirements for eligible death claims in the flood-affected districts of Sivasagar, Charaideo, Jorhat and Golaghat. Claims arising from the disaster will receive the highest priority, enabling faster disbursal of insurance benefits to affected families.
Under the revised process, nominees or legal heirs can submit proof of death due to floods issued by local municipal authorities, designated government officials or hospital authorities, along with a claim intimation form, bank account details and KYC documents. Where death certificates are unavailable, Bajaj Life said it will also accept official lists issued by hospitals, police, armed forces or State and Central government authorities, wherever applicable. The initiative underscores the increasing role of insurance companies in cushioning households against the economic impact of natural disasters. Faster claim settlements not only provide immediate financial relief but also help reduce income shocks and support recovery in flood-affected regions.
Bajaj Life Insurance, formerly Bajaj Allianz Life Insurance, serves more than 3.47 crore customers through 598 branches and over 1.61 lakh insurance consultants. The insurer manages assets exceeding Rs 1.40 lakh crore, reported an individual claim settlement ratio of 99.33 per cent in FY2025-26 and maintained a solvency ratio of 266 per cent, highlighting its financial capacity to respond effectively during large-scale calamities.