15
Jan
In India’s rapidly expanding quick-commerce sector, the promise of “10-minute delivery” came to represent extreme convenience driven by nearby dark stores and streamlined logistics. However, as Blinkit drops this claim following intervention by the Labour Ministry, the focus is shifting amid growing concerns over the safety and well-being of gig workers. A delivery rider, who participated in a nationwide strike, said strict time expectations often led to customer harassment and risky behaviour on the road. He recalled being pressured during delays and even meeting with an accident due to constant calls from customers. The government’s intervention, he said, has brought…
