Vi, India’s top telecom operator, has partnered with Anritsu to enhance the calling experience for customers on VoLTE in the country. The partnership aims to ensure high-quality voice service and implement a VoLTE monitoring solution. Vi users now enjoy superior VoLTE experience with faster call connectivity and clear sound quality. Efficiency is improved with faster detection of issues, enhanced service-specific insights, and priority resolution based on subscriber impact and severity.
Anritsu has improved visibility across all VoLTE dimensions, reducing the mean time to resolution of issues by 30%. By utilizing Anritsu’s patented anomaly detection on VoLTE, issues are detected in real-time, improving the subscriber experience.
The root causes of issues are isolated, providing actionable intelligence. Anritsu’s cloud-first applications, including eoMind anomaly detection, are deployed in Vi’s Open Universal Hybrid Cloud, resulting in significant savings in capex, opex, resources, and automation investments. Jagbir Singh, Chief Technology Officer, Vi said, “Partnering with Anritsu has delivered exceptional benefits to our subscribers, and we will extend the successful approach to enhance other services like International Roaming.”
