Toyota Kirloskar Motor (TKM) is set to transform the vehicle ownership experience with the launch of “T CARE,” an innovative initiative that integrates advanced technology to enhance customer service. This groundbreaking program introduces a suite of tech-driven solutions, reflecting Toyota’s commitment to modernizing and elevating the customer journey.
T CARE features cutting-edge services designed to streamline and enrich the ownership experience. T DELIVER ensures secure and pristine delivery of vehicles via flatbed trucks, while T GLOSS offers state-of-the-art car detailing. T ASSIST provides 24/7 roadside support with real-time tracking capabilities.
The initiative also includes T SECURE for extended warranties, T SMILE for customizable maintenance packages, and T CHOICE for a broad selection of service parts. Additionally, T INSPECT employs advanced diagnostic tools for used car evaluations, and T SPARSH integrates technology to offer efficient support in rural areas.Mr. Sabari Manohar, Vice President of Sales, Service, and Used Car Business at Toyota Kirloskar Motor, emphasized that T CARE represents a significant leap forward in customer service technology, aimed at delivering seamless and personalized support.