In view of the prolonged flooding across various regions in India, Nissan Motor India Pvt. Ltd. (NMIPL) has extended its comprehensive support measures for customers affected by the floods. The company is committed to helping its customers through these challenging times with a range of assistance services which will be available until 30th September 2024. Nissan has established a special helpdesk dedicated to assisting customers with flood-affected vehicles.
The company will provide free Roadside Assistance (RSA) services, including towing of affected vehicles to the nearest authorized Nissan service workshop. In addition, Nissan is collaborating with its dealers to offer a waiver of insurance claim process fees of up to INR 1000 for flood-affected vehicles.
This initiative aims to ease the financial burden on customers seeking to settle their insurance claims. Mr. Saurabh Vatsa, Managing Director, Nissan Motor India Pvt. Ltd. said, “We understand the challenges our customers are facing due to the ongoing floods, and their safety and satisfaction remain our top priority. To address the continued impact, we are extending our support measures until 30th September 2024.”Additionally, Nissan Motor India is offering a 10% special offer on engine oil / oil filter replacements, 10% special offer on floor carpet replacements and a detailed vehicle health check-up at authorized service workshops for all flood-affected vehicles.
