The Ministry of Health and MyGov has announced that the MyGov Corona Helpdesk on WhatsApp now allows users to locate their nearest vaccination centre and book their vaccine-appointment. To contact MyGov Corona Helpdesk chatbot, citizens can save the WhatsApp number+91 9013151515 on their phones; start a chat by typing “Book Slot” and send it to the number. This will generate a 6-digit one-time password on the respective mobile phone number. Users then choose a preferred date and location, based on the pincode and vaccine type. All users can follow this sequence to get a confirmation of their centre and day of their vaccine appointment.
Earlier this month, on the 5th of August 2021, MyGov and WhatsApp also introduced the ability for users to download vaccine certificates from the chatbot. Talking about this launch, ShivnathThukral, Director – Public Policy, WhatsApp, said,“We are delighted to be associated with MyGov and the Ministry of Health. Since the beginning of the pandemic to now, we have worked together with the singular aim of providing citizens with the most relevant benefits in order to help communities recover quickly.”