ICICI Bank introduces ‘SmartLock’, a unique safety measure to enable its customers to lock/unlock multiple banking services instantly, without seeking the help from a customer care executive through phone or e-mail. The iMobile Pay feature allows customers to lock/unlock access to internet banking, UPI, credit and debit cards with a single click, ensuring account safety.
The first-of-its-kind ‘SmartLock’ measure in the Indian banking sector also allows customers to lock/unlock the entire iMobile Pay. The ‘SmartLock’ feature allows customers to deactivate a specific banking service, potentially preventing fraudulent transactions, and allows scheduled standing instructions and E-mandates to be executed even when the service is locked by the customer.
Speaking on the initiative, Mr. Sidharatha Mishra, Head – Digital Channels and Partnerships, ICICI Bank said, “The introduction of ‘SmartLock’ is a part of various ‘safe banking’ initiatives of the Bank.”To use the ‘SmartLock’ feature on iMobile Pay, log in, click on the feature in the home screen, select the desired banking services, and swipe to confirm. For more information and to download the app, visit the Google Play Store or Apple App Store. Customers can link their bank account with the app, generate a UPI ID, and start transacting.