Cleartrip, a Flipkart company, has fortified its commitment to an elevated customer experience with the launch of ‘Cancel for No Reason’. This industry-first feature will enable users to cancel their hotel bookings until check-in and still get instant full refunds, giving them unprecedented control over their travel experience.
Cleartrip has launched a new policy called ‘Cancel for No Reason’, allowing customers to cancel their hotel bookings without any reason and receive full refunds up to Rs.25,000 per booking. This policy addresses the issue of rigid booking policies, which can lead to last-minute cancellations and discrepancies in expectations and hotel experiences. The policy eliminates the worry of cancellation policies, ensuring an anxiety-free booking journey for customers. As an inaugural offer, users can avail this premium service on Cleartrip at no additional cost. Ayyappan R., CEO, Cleartrip, stated, “This marks the beginning of a new era of booking experience for us, our users, and our 3 lakh+ hotel partners.”
Cleartrip offers user-friendly, value-led services like CT FlexMax, Medi Cancel, and partnerships with Axis Bank, ensuring informed bookings and hassle-free experiences. The company recently became the second-largest OTA in the country, according to an industry benchmarking study by VIDEC.
