Flipkart’s Cleartrip is preparing for its biggest travel extravaganza, ‘The Big Billion Days’ (TBBD), from 8 to 15 October 2023. The event, curated to create value and affordability, will offer unprecedented deals across Cleartrip’s business lines, starting early on 7 October 2023. Sale starts early on Cleartrip on 7 October 2023.
Flipkart’s TBBD will feature new features, while Cleartrip has revamped its user experience to enhance customer experience, particularly during festive periods. The revamp focuses on improving price options and feature display, allowing users to make informed booking decisions. Speaking on the occasion, Ayyappan R., CEO, of Cleartrip, stated, “Every product is aimed to offer users the best fares across flights, hotels, and buses, even amid the usual festive surge in prices.”
The company has implemented system enhancements to improve customer experience. Customers can now request callbacks if they can’t find a resolution online. Support is now available 24/7, on call, and on social media. The company promises to attend all calls within 30 seconds, and if calls take longer, live chat is available for customers. This aims to enhance customer experience and improve overall customer experience.
