Bandhan Bank is going to complete 5 years as a universal bank. The bank has now set its sights on the future and unveiled a roadmap for future growth through Vision 2025. With 71% of its banking outlets located in rural and semi-urban areas, Bandhan Bank is reaching out to the unbanked and under-banked individuals in the hinterlands of India and giving them access to organized finance, in line with its purpose of inclusive banking. To empower the microloan customer even further, Bandhan Bank reduced the interest rate on microcredit in the year under review by 70 basis points (bps) to 17.95%. Post COVID-19, Bandhan Bank is in a good position with a significant presence in semi-urban and rural centres, which will enable it to serve growing local needs. Bandhan Bank is making a positive difference to society through its banking services. As on March 31, 2020, the Bank transformed the lives of over 25 lakh beneficiaries across 12,900 villages and 12 states in India.