Assam Chief Minister Himanta Biswa Sarma on Sunday reviewed the progress of Project Sadbhavana with senior government officials and directed departments to speed up the disposal of pending cases while ensuring that administrative decisions translate into actual relief for citizens.
During the review meeting, the government decided to organise departments into 10 clusters, each to be headed by an Additional Chief Secretary. The new arrangement is aimed at strengthening monitoring and ensuring that pending files and cases are dealt with in a faster and more coordinated manner.
The cluster-based system will allow senior officials to closely monitor the progress of cases under their respective departments and take timely action on matters that have remained pending.
The government will also introduce a dedicated web portal to track pending matters. The portal is expected to provide a system for monitoring the status of cases and help departments identify issues that require immediate attention for faster resolution.
Sarma directed officials to look beyond the formal closure of files and cases and focus on whether the decisions taken by the administration actually address the grievances of citizens.
He stressed that the objective of Project Sadbhavana should not be limited to reducing the number of pending files. Administrative decisions, he said, should result in the resolution of public grievances and lead to greater satisfaction among citizens.
The Chief Minister also reviewed the ongoing relief, rehabilitation and restoration efforts in flood-affected areas of Sivasagar, Charaideo, Jorhat and Golaghat districts.
The review covered the progress of damage assessment and distribution of interim assistance to flood-affected families. Restoration of public facilities, including schools and Anganwadi Centres, was also discussed during the meeting.
Officials also briefed the Chief Minister on measures relating to bank moratoriums and insurance claims for affected people. These measures are intended to provide additional support to families and individuals dealing with losses caused by the floods.
The availability of medical and veterinary services in flood-affected areas was another key part of the review. Medical and veterinary camps are being organised in affected locations to address the health needs of people and livestock during the recovery period.
Sarma instructed the concerned departments to accelerate restoration and rehabilitation work in the affected districts. He also directed officials to ensure that flood-affected families receive relief and other necessary assistance on time.
The review of Project Sadbhavana and the flood response reflects the government’s focus on both administrative efficiency and the delivery of services to people affected by natural disasters. The Chief Minister called for closer monitoring of pending cases and faster implementation of relief and restoration measures on the ground.