California headquartered [24]7.ai – a global leader in intent-driven customer solutions and contact center services, has announced expansion of operations in Shillong, Meghalaya. The company’s customers include Fortune 500 companies worldwide.
[24]7.ai will offer local youth the opportunity to work with international brands on new-age technology services like Chat and Voice processes, which will help them build their careers and provide them with enormous learning opportunities. The company has already started actively recruiting local talent at its current facility in Laitmukharah, Shillong, as it scales up operations with a 350-seat state-of-the-art facility at the Shillong Tech Park.
[24]7.ai is the first international Business Process Outsourcing facility in Shillong. The company aims to be an employer of choice for Meghalaya’s skilled and diverse workforce. With close to 55% ofits current workforce at Shillong being women,[24]7.ai aims to further increase its diversity ratios through initiatives that build a more conducive work environment for women. Animesh Jain, Chief Delivery Officer – India & Americas [24]7.ai said, “We hope by doing this, we will provide the local youth with an opportunity to connect with international customers and markets and become an employer of choice that mentorshigh-qualitytalentin a modern and fun work