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Max Life Insurance Company Ltd. has announced its highest-ever individual Claims Paid Ratio of 99.51% in FY’23, highlighting customer trust at the most crucial juncture of the insurance relationship. With a deep-rooted commitment to customer-centricity, Max Life continues to deliver on its promise to financially protect customers at the’moment of truth’, reflecting in its new ‘India Ke Bharose Ka Number’+.<\/p>\n\n\n\n

Max Life has deployed predictive analytics-based underwriting models and fraud management controls to improve claims management and customer experience. This has enabled them to build long-term trust, enhance customer satisfaction, and improve their Net Promoter Scores.<\/p>\n\n\n\n

 Over the last five years, their claims-paid ratio has improved from 98.74% to 99.51%. Max Life ranked amongst the top two best-performing companies on Net Promoter Scores in an industry benchmarking study (Insurance CuES 2023) by Hansa research+and was recognized as one of the Best BFSI Brands by Economic Times in 2022. Prashant Tripathy, MD & CEO, Max Life said, \u201cWe believe that our claims paid ratio is a reflection of fulfilling the trust that our customers place in us, and we will continue to raise the bar higher.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Max Life Insurance Company Ltd. has announced its highest-ever individual Claims Paid Ratio of 99.51% in FY’23, highlighting customer trust at the most crucial juncture […]<\/p>\n","protected":false},"author":22,"featured_media":37599,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"yoast_head":"\nMax Life achieves highest Claims Paid Ratio, surpassing 99% threshold - The Purbottar<\/title>\n<meta name=\"description\" content=\"Max Life Insurance Company Ltd. has announced its highest-ever individual Claims Paid Ratio of 99.51% in FY'23, highlighting customer trust at the most\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thepurbottar.in\/max-life-achieves-highest-claims-paid-ratio-surpassing-99-threshold\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Max Life achieves highest Claims Paid Ratio, surpassing 99% threshold - 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