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{"id":37598,"date":"2023-06-03T07:34:59","date_gmt":"2023-06-03T07:34:59","guid":{"rendered":"https:\/\/thepurbottar.in\/?p=37598"},"modified":"2023-06-03T08:03:34","modified_gmt":"2023-06-03T08:03:34","slug":"max-life-achieves-highest-claims-paid-ratio-surpassing-99-threshold","status":"publish","type":"post","link":"https:\/\/thepurbottar.in\/max-life-achieves-highest-claims-paid-ratio-surpassing-99-threshold\/","title":{"rendered":"Max Life achieves highest Claims Paid Ratio, surpassing 99% threshold"},"content":{"rendered":"\n
Max Life Insurance Company Ltd. has announced its highest-ever individual Claims Paid Ratio of 99.51% in FY’23, highlighting customer trust at the most crucial juncture of the insurance relationship. With a deep-rooted commitment to customer-centricity, Max Life continues to deliver on its promise to financially protect customers at the’moment of truth’, reflecting in its new ‘India Ke Bharose Ka Number’+.<\/p>\n\n\n\n
Max Life has deployed predictive analytics-based underwriting models and fraud management controls to improve claims management and customer experience. This has enabled them to build long-term trust, enhance customer satisfaction, and improve their Net Promoter Scores.<\/p>\n\n\n\n
Over the last five years, their claims-paid ratio has improved from 98.74% to 99.51%. Max Life ranked amongst the top two best-performing companies on Net Promoter Scores in an industry benchmarking study (Insurance CuES 2023) by Hansa research+and was recognized as one of the Best BFSI Brands by Economic Times in 2022. Prashant Tripathy, MD & CEO, Max Life said, \u201cWe believe that our claims paid ratio is a reflection of fulfilling the trust that our customers place in us, and we will continue to raise the bar higher.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Max Life Insurance Company Ltd. has announced its highest-ever individual Claims Paid Ratio of 99.51% in FY’23, highlighting customer trust at the most crucial juncture […]<\/p>\n","protected":false},"author":22,"featured_media":37599,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"yoast_head":"\n
Max Life achieves highest Claims Paid Ratio, surpassing 99% threshold - The Purbottar<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\t\n\t\n\t\n